Look here for the answers to most of your concerns. We will be adding more questions and answers as we receive them. This is a good place to start to find out more about our philosophies, our products, and their ingredients!
No, these products to not contain any "caustic" ingredients which would be necessary to change your hair pattern. What the products can do is help you reach your hair's potential by providing gentle cleansing, moisture and styling definition.
Our products are not made from pre-made bases, so we have more control over what we put in them. Our products are not tested on animals. We do not test on animals and we try to source from those who have not though we cannot guarantee that in the past they have not tested on animals. While we strive to use as many "natural" ingredients as possible, we do use "artificial" ingredients when necessary. When an artificial ingredient is used, it is gentle and as non-irritating as possible, is usually vegetable derived, and is used to help the product achieve its potential. Ingredients such as Carbomer (a thickener in gels) and Phenoxyethanol and Caprylyl Glycol (our main paraben free preservative system-to help products pass testing so bacterial/fungal baddies can be assured to be kept to a minimum! Our products are tested to be good at least 12 months after opening.) are examples of these ingredients. Very few "all-natural" products are 100% natural and unprocessed...even things like emulsifying wax and vegetable wax can have emulsifying agents incorporated in them that are not "natural" although they may be very gentle.
All the time! It is an addiction and I love to provide my customers with the best products I can. I am always at work coming up with new products mostly due to customer suggestions. So know that I do listen to customer input (many of the current new products were due to that) and I do my best to create fabulous products for your curls that also keep them healthy! I do keep the concerns of my customer base in mind and take them very seriously. That can make new product creation a real challenge, but it can be fun!
Yes, we have found that this is a necessary ingredient in order to help ensure that your products will have a decent shelf life and pass necessary testing to ensure that the bacterial/fungal nasties are kept to a minimum. We do not use parabens as preservatives. Products should be used within a 12-month period although some products may last longer. To help prolong the life you're your products, try to keep products in a cool place, sealed when not in use, and free of excess water. Try not to add anything to the products as it may upset the preservative balance and encourage bacterial growth.
No, absolutely not. We've found them to be a bit harsh on the hair and yet certain types of sulfate-free cleansers have been known to strip color. So while sulfate-free doesn't necessarily mean that it's gentler, we've come up with a shampoo that seems to work beautifully. I've searched for the gentlest surfactants that are still effective enough to get the job done for most people and provide a clean base for your other products. You could even use it every day if you wanted (although most people would do best with once every 2-3 days or once per week depending on your routine).
Our Curls in a Bottle!, CoffeeCoco Curl Creme, Honey Butta contain a silicone (Dimethicone PEG-8 Benzoate-helps provide excellent sheen and slip) however it is minimal (less than 1%) and it is a water-soluble form of Dimethicone and should therefore not pose any problems if you are on a conditioner wash only routine. Our products do not contain any fillers, lanolin, paraffin, petroleum, mineral oil, animal products or artificial colors.
Outside of Honey and Silk, the majority of our ingredients are not from animal sources and are naturally derived. As far as finished products, the Curl Fix(tm), CoffeeCoco Curl Creme (& Lite), Hibiscus & Banana Deep Fix (& Honey Butta), Gentle Cleansing Shampoo, Repair Me would NOT be considered Vegan.
Yes, Curl Rehab(tm), Pattern Pusha (tm), Curls in a Bottle!(tm), Curl Queen(tm), Curl Fix(tm) and BeautiCurls(tm) Leave-in are glycerin-free. The Hibiscus & Banana Deep Fix(tm) conditioner and Curl Assurance(tm) Smoothing Daily Hair Conditioneronly have a minimal amount of glycerin and would also be fine.
Yes, but since a child's scalp is more sensitive, we recommend you use the products with the least amount of essential oils (since some people do have sensitivities to these oils) added. Also we suggest that you do not use the products on very young children (ages 5 and up is best) and you conduct a patch test just to be safe. You should probably avoid the Curl Fuel(tm) Spray since it does contain a fair amount of essential oils.
It's best that you do not use the products since the amount of an ingredient that can cause a reaction varies per person and there's no way to tell in advance, and there are no returns on opened/used products or if you still want to try a product, be sure to conduct a patch test first.
It's really a matter of managing expectations. The products can help to cut down some frizz (mainly through moisturization), but we cannot promise that it will get rid of all the frizz, as sometimes, this is part of your hair's natural texture.
You should probably wait until you have enough new growth to see what your natural pattern is. From there, select the products which best fit your hair pattern knowing that the products cannot create a curl/coil pattern in the part of your hair that is straightened by the relaxer.
Yes, the products can help (by adding moisture and a bit of control), but it really depends on the state of your hair. Make sure that you get regular cuts/trims, that you deep condition regularly and if necessary, consider getting a haircut that can help to reduce the bulk in your hair. Sometimes products alone are not sufficient.
We recommend that you use the products (from other lines) that are made for this type of chemically treated hair. Our products were not formulated to be used with these hair types. Those with texturized hair can use the products.